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Have questions about our products? Need assistance with your purchase? Our team is here to help.
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Frequently Asked Questions
You can schedule a product demonstration by filling out the contact form or calling our customer service number. Our team will arrange a convenient time for you.
All GO Cleaner kitchen chimneys come with a lifetime warranty on manufacturing defects. Please refer to the warranty card for detailed terms and conditions.
Yes, we provide professional installation services for all our products. The installation is carried out by our certified technicians to ensure optimal performance.
Thanks to our auto-clean technology, GO Cleaner chimneys require minimal maintenance. We recommend running the auto-clean function once every 2-3 weeks depending on your cooking frequency. The exterior can be wiped down as needed with a soft cloth.
Yes, we provide genuine replacement parts for all our models. Contact our customer service team with your model number and the specific part you need, and we'll arrange for the replacement.